CRMSS: CRM and Support Services - The leading event that teaches organizations how to manage their people, process and technology issues in order to effectively support and service their internal and external customers.

CRM Demo and Conference 2000 - Perfecting the Customer Experience. A retreat for technical and customer care professionals to get a handle on the technologies and solutions that will win and retain valuable customers, and how to fine-tune their communications, computing and processes into a customer-pleasing machine. Oct 19-20, 2000, San Diego, CA, USA.

Call Center & Help Desk Training Seminars - Seminars, conferences, and certification classes addressing customer service management, help desk software & technology, CRM, CTI, and more. Also offers self-study materials, videos, and books. Worldwide seminar locator.