Aberdeen Group - A Boston-based computer industry market research, analysis and consulting organization.

Forrester Research - Forrester is a leading independent research firm that helps companies assess the effect of technology change on businesses, consumers, and society.

Gartner Group - GartnerGroup provides clients with cutting-edge insights that support competitive decision making across the IT spectrum. They have a practice dedicated to analysing the Customer Asset Management industry.

Giga Information Group - A worldwide IT decision support provider of information, analysis and strategic and tactical advice relating to developments and trends in the computing, telecommunications and related industries.

AMR Research Central - Provides strategic and tactical decision support to clients based on leading edge analysis, focused vertical expertise, comprehensive product research and market data, and a deep understanding of our customers' business goals.

Meta Group - Helping IT professionals on strategic and tactical decisions. Offers industry research and other resources.

Cambridge Technology Partners - Strategic consulting, IT strategy, process innovation and implementation, custom and package software deployment, network services, and training.

Appian Corporation - Analyst and consulting firm specializing in e-commerce and data warehousing.

International Data Corporation - Provides data, analysis and advisory services on IT markets, trends, products, vendors, and geographies.

Appian Web Personalization Report - The industry's most extensive report on web personalization companies and technologies. Free for students and all prospective purchasers of personalization software and services.

Imex Research - Leading provider of IT research, strategic analysis reports and consulting in client/server computer systems; product positioning, developing business affiliations and OEM partnerships.

Intl J. of Customer Relationship Management - Peer-reviewed Journal on all practical aspects of customer relationship management strategy.

Strategic Reports Inc. - Multiclient consulting research firm focusing on pharmaceuticals, fine chemicals, adhesives and sealants, and general business intelligence.

Technology Evaluation - B2B research and evaluation portal. Offers free, web-based analyses of IT vendors and products in several technology areas.