ICC - Decision Services - Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.

Confero, Inc. - Nationwide mystery shopping and customer satisfaction measurement services for retail businesses.

Customer Perceptions - Mystery shopping consulting services.

Shop America Inc - Offering many secret shopping services for market research and company integrity checks. Also find out how to start your own business.

Service Sleuths - Provide mystery shopping, secret shopping and spotting services nationally, for retail, hospitality and most all other service related businesses.

ServiceTRAC, Inc. - National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.

Shop'n Chek International - Mystery Shopping Market - Mystery shopping and market research services for customer satisfaction measurement.

IntelliShop - Partnering with clients to develop and implement mystery shopping programs, and working hard to ensure their success.

Second To None, Inc. - Full service mystery shopping solutions. Apply online.

Hindsight - Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.

Hospitality Review - Targeted informational research in the mystery shopping industry. Specializes in hotel, resort and cruise evaluations.

Customer Perspectives - Providing mystery shopping to businesses.

Anonymous Insights, Inc. - A full service marketing research firm that specializes in customer satisfaction programs.

Tenox Appraisal Systems - Customer satisfaction measurement specialists.

Check Mark, Inc. - Mystery shopper services.

Count On Us - A secret shopper/mystery shopper service specializing in customer satisfaction reporting.

At Random Communications - Provides mystery shopping, outsourced monitoring program support, competitive shopping analysis, customer satisfaction surveys, and evaluation programs.

Customer Point of View - A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.

Customer Service Watch - Conducts third party customer surveys for Nuisance Wildlife Control Operators (NWCO) to measure and monitor customer satisfaction and effectiveness of service, sales and marketing.

Shoppers' View - Provides mystery shopping on site and by telephone, customer satisfaction surveys, and service audits.

Mystery Shopper, USA - Mystery shoppers get paid to shop. Mystery Shoppers can improve a retail store's performance, customer service, merchandising, product distribution, and security.

Schryver Enterprises. LLC - Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.

imyst - Helping businesses improve customer experiences through market research services, mystery shopping programs, customer service evaluations, audits, and assessments.

Shadow Shopper - Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.

J.M. Ridgeway Co. - A market research and mystery shopping company providing national coverage.

Market Watch - Mystery shopping company that seeks to maximize sales potential for retailers who want to increase consumer satisfaction.

Service Performance Group - Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.

Vérifications Roberte - Provides mystery shopping service as well as analysis, evaluation and verification of business policies in Canada.

ITS (Incognito) - Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.

Nationwide Integrity Services, Inc. - Offers a variety of mystery shopping services.

Secret ShopNET - Mystery shopping services. Apply online.

Business Research Lab (BRL) - Providing actionable employee satisfaction surveys and customer satisfaction surveys. Also has market research tips, links to business and personal financial resources, and lists of upcoming marketing conferences. Designs and conducts market research surveys for businesses of all sizes.

QualityWorks Associates - A market research organization that conducts customer/employee/member surveys and mystery shopping.

Performance In People Ltd - A market research company providing telephone and video mystery shopping services used to measure employee customer service and performance levels for training development purposes.

Retail Biz Consulting - Mystery shopping services. Apply online.

Bare Associates International - Mystery guest shopper reports to chain, regional and independent restaurant, hotel and retail management. Online application.

Scholl Market Research, Inc. - Full service market research firm.

Presence Quality Mystery Shopping - Specialists of network assessments.

Creative Image Associates - A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Providing training, evaluation, and incentive programs designed to maximize employee performance from entry level staff to executive managers.

Sutter Marketing - Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.

Webbtech Data - Quality assurance company specializing in mystery and comparison shopping.

Retail Service Evaluations - Providing secret shopping services to businesses across America.

ACRA, Inc. Secret Shopping - Provides secret shopping, mystery shopping, market research, demographics, price comparisions, and zip code analysis.

Service Excellence Group - Offers mystery shopping and customer service training programs.

Quality Consultants, Inc - Conducts mystery shopping and quality reports for restaurants and lodging facilities.

Shopping4Free.net - Information on how to become a mystery shopper and a directory of companies that hire independent contractors to shop.

The Genesis Group, Inc. - Customer service consulting company. Material for prospective and actual secret shoppers, details for prospective clients, and contact information.

Ath Power - Specializing in sales staff and management training, market research, and mystery shopping. Details about services, applying to be a shopper, company background, press releases, and contact information.

Shoppers Critique International - Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.

Mystery Shoppers - Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.

Service Excellence Group - Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.

Mystery Shopping Online Directory - Directory of companies, message boards, and mailing lists to help shoppers and merchandisers find employment.

Mystery Shopper Jobs Source - Find a FAQ, articles, tips, contact information, and the opportunity to purchase access to a list of companies who hire shoppers.

Certified Reports, Inc. - Providing national mystery shopping services, on-site retail audits and surveys, and theatrical evaluations. Client reports available online.

Service Evaluation - Provides a comprehensive solution for keeping on top of the front line.

MacPherson Mystery Shopping and Research - A British company specializing in worldwide mystery shopping and market research.

Sherlock Shopper - Evaluates businesses from the customers' point of view and offers suggestions to improve customer returns.

Sinclair Service Assessments - Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.

Jancyn Evaluation Shops - Secret shopping services used by the retail, restaurant and rental housing industry.

Support Financial Resources, Inc. - Customer-driven mystery shopping and consultative services specializing in the financial services industry.

National Center for Professional Mystery Shoppers and Merchandisers - News and resources for people involved in the profession.

Satisfaction Services, inc. - Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.

The Browning Agency - Provides on-site and telephone mystery shopping in the New England area.

Ardent Services, Inc. - Retail and service industry customer service evaluations using mystery shopping techniques. Specializes in retail, restaurant, hotel, airline and car rental industries. Find a list of services and contact information.

A Customer's Point of View Mystery Shopping Services - Provides shopping reconnaissance for retailers and service industries. Details about the company, services, service area, employment application, and a contact form.

eMystery Shopper - Delivering regular, independent and unbiased review of customers' web presence and associated customer service support.

A Closer Look, Inc. - Provides detailed shopper's reports and analyses to numerous clients in the hospitality industry. Shoppers complete their reports online, allowing for the quickest possible feedback from the shopper to the client.

Market Image - Provides mystery shopping, secret shopping, and customer feedback evaluations for any industry. FAQs, contact methods, shopping details and application, and business information.

Service Intelligence, Inc. - Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.

The Secret Shopper Company - Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.

Mystery Shopping Coach - Contains tips, articles, a free e-zine, and how-to books.

Mystery Shoppers Resource - Job leads and information. Updated often.

SNEAK PEAKms - Offers a variety of customized mystery shopper and caller services.

The Mystery Shopping Recruitment Club - For a membership fee, supplies contact details of dozens of mystery shopping companies as well as instructions to get started.

Infotel - Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.

Greet America Mystery Shopping - Conducts many types of evaluations and surveys across North America.

Sonya's Mystery Shoppers - Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee).

J. E. Lowery Professional Services Corporation - Offers customized professional mystery shopping services.

Mystery Shopping Online Beginners Guide - Details about mystery shopping and how to get started. Online beginners guide.

Customer's View - Mystery shopping evaluations throughout the United States.

National Shopping Service Network, LLC - Offers a variety of mystery shopping services.

National Shopping Service - Mystery shopping in America and Europe.

SG Marketing Group - Company description, services offered, and online shopper application.

Sinclair Service Assessments  - Customized mystery shopper programs.

Sensor Quality Management Inc. - Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Apply online.

Mars Research - Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.

Shop Talk - Subscription-based e-newsletter for and about the mystery shopping industry.

Mystery Shopping Resources - Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.

The Premier Mystery Shopping Company - Information for businesses and shoppers, and an online application.

The Hotel Shopping Network - Provider of hotel mystery shopping and sales training services to the hospitality industry.

Associate Consumer Evaluations Mystery Shopping - Offering customer service evaluations, teen driving monitoring, and employee training.

Maritz Research - Mystery shopping services.

Critique America - Provides investigation of loss of revenue, guest satisfaction, employee performance, management effectiveness and security for the hospitality industry. Find contact information, company profile, FAQ, and a service request page.

Anonymous Shoppers and Assessments of Pittsburgh (ASAP) - Providing customized evaluations. List of services, proposal request form, company background, job opportunities, and contact information.

Customer Perspectives - Customer service evaluations and mystery shopping. Learn about services offered, and apply online to be a shopper.

Secret Sleuths - Services offered, staff, contact details, and shopper application.

Person To Person Quality - Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.

Investigative Marketing Services - A strategic consumer research company, specializing in international consumer research.

Pinkerton Field Research Services - Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.

Reality Check Mystery Shopper - Shopper evaluations. Apply online.

Speedmark Information Services - Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.

Green & Associates - News, articles, and mystery shopper details.

Marketing Systems Unlimited Corp. - Details about the company, services offered and how to become a shopper.

Michelson & Associates, Inc. - Description of the company and services offeres. Apply online to be a shopper.

DSG Associates, Inc. - Description of services offered. Apply online to be a shopper.

Mystery Shopping 411 - Description of services offered. Shoppers may apply online.

Metropark's Mystery Shopping Network - Description of the business, services offered, and an online application.

inCognito Mystery Sleuths - Secret shoppers, diners, visitors, secret callers, consumer surveys and polls.

Hilli Dunlap Enterprises - Services offered, contact details, and application to be a shopper.

Mystery Shopper Gets Paid to Snoop - Ahnie Costin summarizes some of her experiences as a shopper.

Best Practices - Summarizes what a shopper should always do every time they shop.

Do's & Don'ts - Tips for shoppers.