EContacts - Provides software and services for e-mail marketing and customer relationship management, allowing customers to send targeted e-mail to virtually anyone.WonderDesk - Web based help desk software that offers management for your customer service and technical support, handles your ticket tracking, problem reporting and call statistics.
RealCall - Acquisition, retention solutions via online web call back technology. Call-back or call me tools encourage customer dialog.
Practical Solutions, Inc. - The Service Solution is a comprehensive software package for service-industry companies.
Chordiant Software - Customer Relationship Management (CRM) applications tailored for today's dynamic e-business environments, using a unique approach to create a single view of the customer across the enterprise.
Lynk Software - CRM software to enhance customer relations, tracking, complaints and quality assurance issues and corrective actions. Fully web enabled.
Fuzz Technologies, Inc. - Develops artificially intelligent software for web based interactive customer service and customer relationship management strategies.
Blue Pumpkin Software - Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers
NetCall Telecom - Customer response solutions for e-commerce, WAP and digital, real time, one-on-one communication service, no software or hardware required.
EDI Specialists - We have assisted the largest to successfully convert and maintain an accurate supply chain.
Primus - eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction.
Davox Corporation - Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.
Mystery Shopping Solutions - Providing web-based software solutions for mystery shopping companies. Demonstrations, services and contact information.
RedCelsius - Scalable enterprise relationship mangement (ERM) solution by delivering a unified sales, marketing, customer service, and e-business software solution (CRM) to maximize sales revenues and minimize costs.
Performance Driven Change - Mechanism to assess customer service representatives; Improve quality service for your customers; measurement of quality, effectiveness.
Precision - Developer of Helpdesk solutions. Look to Precision to deliver leading edge Helpdesk technology.
Inovaware - Provides the billing and customer care infrastructure software needed to manage your Internet business.
GWI Software, Inc. - GWI Software is the provider of IT Helpdesk and Customer Relationship Management (CRM) solutions for the Lotus Notes/Domino/Web platform.
SupportWizard - Software for Web based customer support, escalation and bug tracking
Prefersoft - Web-based customer relationship management (eCRM) software. e-Business applications include call centers, customer service, sales force automation (SFA), technical support and help desks.
Novavox - International - Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing.
Fraser Williams - Customer response software for tracking complaints and for surveys.
Site Assistant - Live Customer service and support. Offering assistance and help customers and visitors. Free.
CustomerManage.com - Develops and markets help desk and customer service software.
Chatbroker - Provides live internet chat e-commerce software for online, real-time customer service and support solutions for businesses.
Advanced Feedback - Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
TrackWise from Sparta Systems - Track problem reports, complaints, service calls, requests and action items.