Digital Geographer - Information architecture, interface design, and strategy for online places. Tips, tricks, and articles comparing real and online communities to improve your relationship with customers, clients and employees.Communitybuilding.com - The secret to success on the web is to build a community, not just a web site. Here one can find tools and tips to make a web site interactive and, as a result, a place of community.
Membership Agreements - Article by lawyer Ivan Hoffman discussing membership agreements and resolving issues that arise from them. Applicable only to U.S. Law.
Howard Rheingold - Online community builder, acknowledged expert on social and cultural implications of cyberspace. Includes informative articles and advice and commentary on current online communities.
ZDNet: What's Igniting Online Communities - Article by Jesse Berst quickly listing six methods major sites use to create a core community.
Community is Dead; Long Live Mega-Collaboration - Usability expert Jakob Nielsen's take on Online Communities: "The Web is not a community: a huge impersonal city is a better metaphor. User-contributed content can be valuable (if edited), but chat rooms should be avoided because of participation inequality."
Community Manager Network - Provides information and resources to online community professionals and companies in need of the services these professionals provide. Includes news, articles, online learning and discussion forums.
B!Zine: Online Communities: Resources and Technologies - Article discussing the advantages and disadvantages of individual online community software and product brands to help website planners choose what's best.
Fragmented by Technologies: A Community in Cyberspace - Early academic paper studying the human interaction within an online community. The author observed antinomy, atomisation, carnival, decentralization, disembodiment, impersonality, intensification and lurking.
Virtual Communities: Structure and Content - Outline of an introductory college seminar on virtual communities.
Club about Online Communities - Whenever you provide people with the ability to communicate online then community develops. This club is about the development and management of online communities.
The Virtual Communities (VirCom) Project - Five PhD students out to study virtual communities, their rise and development, evolution, meaning and its effect to traditional organizations. (Some papers are in Swedish.)
Building an Online Community - Online book that also covers particular applications such as Universities, Distance Learning and Customer Relationship Management.
Online Community Building Concepts - List of fundamental principles to consider when starting a new community site.
Online Hospitality: Moderator Guidelines and Community-Building Tips - Gail Ann Williams writes about building conversation and community in online environments, adapted from the WELL Host Manuals.
WELL Conferencing Team - Community Building and Hosts Manual - The WELL's description of conferencing, why it's the best tool for building community, and how to get starting in a conferencing environment. Links include the WELL Host Manual.
CNet.com: Will Media Giants Bulldoze Communities? - News Analysis by CNET observing how Disney and Time Warner, by building enhanced entertainment sites, threaten topical online communities.
CommunityAnswers.com - Questions and answers and advice for online community builders, users, moderators, managers, and owners.
Peter Kollock - Associate professor of the University of California, Los Angeles. Includes curriculum vita, course syllabi and recent papers on online communities and markets, which is his current research.
Cyberspace Innkeeping: Building Online Community - Essay by former Wells conferencing manager John Coate explaining what happens in an online social environment.
Network and Netplay: Virtual Groups on the Internet - Online book by Fay Sudweeks et al. Addresses the mutual influences between information technology and group information and development. Discusses network norms and experiences and the essential nature of network communications.
Suite101.com: Communication in Cyberspace - Articles, links and discussions on various programs used to communicate on the internet. Covers messaging, conferencing, discussion forums, telephony, chat and email.
CNET: Community Sites Form Alliance - CNET news article on how Communities Inc. was formed when subject-specific online communities partnered together.
ZDNet: "How to Make Yourself at Home on the Web" - Brief article by Annette Hamilton to help people distinguish portals, hubs and homes and find a website to hang around in.
Community Networking Movement - "Realizing that communication and information are increasingly dependent on networked digital information, community activists all over the world are developing community computer network systems."
Proxicom: Challenging Nine E-Community Myths - "... By challenging these myths and adopting a model that is a based on a spectrum of increased community interactivity, a company can determine the right level of community and meet its goals with realistic, phased community-building efforts."
WorkZ: "Create a Community of Regulars" - Article by H Duggan describing briefly how to convert site visitors from strangers to passers-bys, then to lurkers then to participants and finally regulars.
Full Circle Associates - Provides strategic facilitation, online community development, marketing, and project management services. Includes a listing of online community building and virtual group facilitation/moderation resources.
Design Principles for Online Communities - Academic paper by sociologist Peter Kollock, drawing upon community design principles by Axelrod (1984), Ostrom (1990), Godwin (1994).
VirtualCommunities Start4all - Directory of resources and tools for building online communities. Rich content for analysis of virtual communities. With a list of popular communities and vendors in this field.
The Online Community Report - Comprehensive news repository and e-mail newsletter about the business of online communities.
CommunityStart.com - Features a searchable directory of resources and information for community builders and a weekly email newsletter covering community building tips, industry news, and web site promotion and marketing.
Yahoo! Groups: Onlinefacilitation - Public open unmoderated mailing list discussing skills and techniques around online facilitation within online communities.
Workz.com: Topic Guides: Communities - List of brief introductory articles on building online communities.
Salon.com Technology: Must AOL Pay "Community Leaders" - Article by Janelle Brown discussing issues on the use of volunteers to manage a site's online community. "The volunteers may feel good about giving their time, but the for-profit online communities are clearly profiting from those volunteers' services."